Selling a condo, buying your first home, or planning a move to Steveston? Start with the help you need, then compare the people, process and client feedback behind each option.
How this guide is scored
Use this editorial guide to compare ten providers serving Richmond. The guide order and evidence scores are separate: the score measures the public information supporting a profile, rather than sales volume or a promise of results. You can sort by score to compare that evidence.
Each factor is assessed from 1 to 5. Its contribution is the factor score divided by 5, multiplied by its weight. All six weights total 100.
Local service fit · 15%. How clearly the provider connects its office, service area and experience to Richmond or Steveston.
Service and process detail · 20%. How specifically published pages describe the work, responsibilities and steps involved.
Client experience evidence · 25%. The detail, relevance and recency of selected client accounts. This is an evidence assessment, not a positive-review percentage.
People and responsibilities · 15%. How clearly named agents, experience, specialisms and support roles are described.
Contact and communication · 10%. How readily a prospective client can identify the right contact and available communication routes.
Helpful buyer and seller guidance · 15%. How much practical guidance the retrieved material offers for decisions, preparation and next steps.
What the scores mean
1/5: A basic statement or isolated claim.
2/5: Some useful information, with limited process detail.
3/5: Clear, relevant information from an attributable source.
4/5: Detailed evidence with practical examples or more than one supporting page.
5/5: Extensive, specific evidence that connects the service to people, processes or detailed client experience.
Reviews are selected examples, not a statistical sample. Dates and platforms are kept visible. Google counts belong to the named agent or team listing and are not added to republished reviews elsewhere.
Showing 10 of 10 providersResearch checked 10 September 2026
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Ron Parpara
eXp Realty / Vancouver Properties Group · brokerage logo
For relocations and hands-on sale coordination
A move gets more complicated when you are buying from another city, selling from abroad, or working around a tenant. Ron and Vancouver Properties Group have detailed client accounts covering those situations. Their published marketing plan brings together preparation, photography, staging partners and local trades. The team serves Richmond from its Vancouver office.
Residential sales, purchases and relocations
Staging partnerships and trade referrals
Cantonese and Mandarin support through the team
Featured providerEvidence 85/100Vancouver officeGoogle 5.0 · 247 reviews604-275-2997
Six factors, each assessed from 1 to 5. Open a factor for the reasoning and source material.
Local service fit4/5
Richmond is part of the published service area. The main office is in Vancouver, so the profile clearly distinguishes service coverage from office location.
12 of 15 weighted points. Detailed evidence with practical examples or more than one supporting page.
How clearly the provider connects its office, service area and experience to Richmond or Steveston.
RE/MAX Austin Kay Realty / RE/MAX Anita Chan Realty
For established Richmond resale experience
Austin Kay and Anita Chan offer a joint practice centred on Richmond homes, condos and townhouses. Their buyer and seller pages explain comparative pricing, property screening, offer preparation and the work that happens before a listing goes live. The published client accounts are particularly useful for people trying to coordinate a sale, a purchase and a move at the same time.
Joint buyer and seller representation team
Comparative market analysis and property screening
The seller process starts with an assessment of the property and its market position. Use that discussion to agree on the preparation, marketing and representation included in your proposal.
Questions for your proposal
What preparation would you recommend before photography?
What marketing is included in the listing proposal?
How would you sequence my sale and next purchase?
Ask for commission, marketing costs and the terms of the agreement in writing.
For a multilingual team and a defined selling process
Shafik Ladha’s RE/MAX Westcoast practice combines a Richmond base with a multilingual sales team. The listing process describes a market assessment, property promotion, showing feedback and closing coordination. That level of process detail gives sellers a useful starting point for a conversation about who will handle each part of their move.
The published listing process includes an initial market assessment, promotion, feedback and closing coordination. Ask how those services will be set out in the agreement for your property.
Questions for your proposal
Who will be my main contact throughout the listing?
Which promotional costs are included?
How often will I receive showing and pricing feedback?
Ask for commission, marketing costs and the terms of the agreement in writing.
For family moves with several connected transactions
Patti Martin’s group is worth a close look when a sale is part of a larger family move. One detailed client account describes an estate sale connected to purchases for three heirs. The team page names the agents and support roles, while other accounts describe repeat relationships and careful property investigation. The group has a Richmond office and serves neighbouring markets as well.
Named agents and administrative support
Experience coordinating linked sales and purchases
For a move involving several properties or family members, ask for the scope and costs of each transaction to be set out clearly. The published accounts show why scheduling and responsibility matter alongside marketing.
Questions for your proposal
How would you coordinate a sale with several linked purchases?
Who is responsible for each part of the move?
What marketing and preparation are included for each property?
Ask for commission, marketing costs and the terms of the agreement in writing.
Nancy Fong’s Macdonald Realty Westmar practice serves Richmond buyers and sellers in English, Cantonese, Mandarin and Shanghainese. Her seller page describes market analysis, staging, photography, video and property promotion. For a household making decisions in more than one language, the practical question is how everyone will receive the same clear advice at each stage.
Use the seller preparation and marketing outline to discuss the work your home needs. Ask which staging, photography, video and promotional services are included in the proposed fee.
Questions for your proposal
Which staging and marketing services are included?
How will updates be shared with each decision-maker?
What preparation costs would be paid separately?
Ask for commission, marketing costs and the terms of the agreement in writing.
Sean Lawson and the Steveston Real Estate Group combine neighbourhood resale work with commercial leasing, development and project marketing. Their Third Avenue office anchors the practice in Steveston. The team’s public material distinguishes several specialist roles, and the selected client accounts cover household moves as well as townhouse development work.
Office in Steveston Village
Residential, commercial and project-marketing work
Separate the work you need into residential representation, commercial leasing or project marketing. Each has a different scope, so request a proposal for the specific service and property involved.
Questions for your proposal
Which specialist would lead this assignment?
How is the marketing budget agreed and reported?
What reporting cadence will be included?
Ask for commission, marketing costs and the terms of the agreement in writing.
For buyers who want clear explanations at each step
Ken Hu’s public profiles put considerable emphasis on helping people understand their choices. Detailed client accounts describe bilingual explanations, deadline reminders, inspection advice and preparation for a sale. The team includes Ken Hu and Barton Lui, with English, Cantonese and Mandarin support for Richmond and wider Metro Vancouver moves.
Bilingual explanations and practical buyer guidance
The team offers a home-worth enquiry and seller guidance. Use those routes to discuss the preparation, marketing and communication you want included in a selling proposal.
Questions for your proposal
What preparation would you prioritise for my property?
Which costs are included in the marketing proposal?
How will deadlines and next steps be communicated?
Ask for commission, marketing costs and the terms of the agreement in writing.
Sam Li’s group combines residential and commercial real estate with rental property management. The management page describes tenant screening, inspections, maintenance, rent collection and owner reporting. That makes the service mix especially relevant to an investor who needs help after a purchase, or an owner considering both renting and selling.
Sales and rental property management
Tenant checks, inspections and maintenance coordination
Monthly owner reporting described in the service outline
Ask for sales representation and ongoing property management to be quoted separately. The management scope includes several recurring tasks, so the proposal should explain routine charges and how additional work is approved.
Questions for your proposal
How are management, leasing and additional work charged?
What spending can be approved without contacting me?
What happens to the agreement if I decide to sell?
Ask for commission, marketing costs and the terms of the agreement in writing.
For residential and commercial property portfolios
Tang and Kung separates its residential, commercial and rental services into distinct enquiry routes. The team page identifies agents with different specialisms, including commercial investment, presales and property management. For an owner with more than one type of property, that structure makes it easier to start with the right service and agree on who will be responsible.
Separate residential, commercial and rental contacts
Named specialists across several property types
Commercial service in English, Cantonese and Mandarin
Choose the relevant service before requesting a proposal: residential sales, commercial representation or rental management. Ask for each property’s responsibilities, reporting and charges to be written out separately.
Questions for your proposal
Which team member is accountable for each property?
What is included in routine management or marketing?
How are additional work and third-party costs approved?
Ask for commission, marketing costs and the terms of the agreement in writing.
For buyers planning a purchase through to possession
Christine Ng’s RE/MAX Crest Realty profile describes a background in sales and business management, with English, Cantonese and Mandarin service. Her most detailed selected client account follows a presale purchase over three years, through inspection, possession and initial letting. That makes follow-through a useful topic to explore when discussing a new-build purchase.
For a presale or new-build purchase, discuss the support provided between the initial agreement and possession. Ask how inspection, completion and any later rental plans fit into the proposed scope.
Questions for your proposal
What support continues between purchase and possession?
How will inspection and completion issues be handled?
Which services are part of the representation agreement?
Ask for commission, marketing costs and the terms of the agreement in writing.
Ask for examples involving your property type and neighbourhood, then discuss preparation, pricing, communication and who will handle the day-to-day work. A detailed explanation of a similar move is usually more useful than a broad promise.
Does a Richmond Realtor need an office in Richmond?
Office location and service coverage are different. A Vancouver-based agent can serve Richmond. Ask how often the agent works in your area, who will attend showings and how access will be handled.
What belongs in a written proposal?
Ask for the representation fee, marketing scope, preparation costs, duration of the agreement and cancellation terms. If you need property management or commercial services as well, have those responsibilities set out separately.
How much weight should I give reviews?
Look for accounts that explain the situation, the work performed and the outcome. Check the date and whether the review concerns the individual agent or a wider team. Read the original platform for the full range of feedback.
